Ask about a refund
What to check before requesting or following up on a refund.
Find out what applies to your booking
Refund eligibility and amounts depend on the ticket conditions, what happened to the flight, and applicable requirements. Contact support@flyfare.com with your booking reference and explain whether you are cancelling voluntarily, the airline disrupted your flight, or you have a payment issue.
Ask for the details in writing
Before authorizing a voluntary cancellation, ask which amounts are refundable, whether any fees apply, and whether the available option is money back or travel credit. Do not assume that a request, or a refundable fare label, guarantees a full refund.
Follow up on an existing request
Reply to the same support conversation with your booking reference and any refund confirmation you received. Processing depends on the airline and payment provider, so we do not publish a single timeline for every booking. A pending card authorization may need to be released rather than refunded.