The airline changed or cancelled my flight
What to do when the airline disrupts your itinerary.
Check the latest airline information
Use the airline’s official flight-status page or app and read any notices sent to the contact details on your booking. If you are already at the airport, speak to the airline’s service desk about immediate travel options.
Tell us what changed
Email support@flyfare.com with your booking reference, the affected flight, and the airline’s notification. Explain whether you still want to travel or want to ask about cancellation. Available options depend on the disruption and your booking.
Confirm the next step before making another booking
Ask whether a proposed alternative is confirmed and whether it changes any other flights on your itinerary. Do not assume a replacement flight you buy yourself will be reimbursed. Keep notices and receipts in case they are needed when reviewing your request.